W/C 19th Jan - Our Boulder Exe site has the earliest & most availability this week

📝 How to Book

1️⃣ Choose a location below ⬇️ – either The Quay Climbing Centre or Boulder Exe explore both to find the most suitable time for you

2️⃣ Pick a service or practitioner

3️⃣ Select a time that works for you

✅ You’ll receive a confirmation email after booking

New to the clinic? Our expert team of Chartered Physiotherapists are accepting new patients and would love to support you. All our clinicians work closely together to provide consistent, high-quality care.

Been before? You’re welcome to book a follow-up with any physio you’ve seen before – or try someone new if your schedule’s tight.

P.S. Jennifer’s diary remains focused on follow-ups and mentoring our team. If you’ve seen Jen before, you are very welcome to book a follow-up appointment. She has also opened a very limited number of 60-minute new patient appointments at The Quay Climbing Centre. If you are new to the clinic, please book the 60-minute initial assessment.

Not sure what to choose?

🔹 FAQs: Physio pricing & appointment questions

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🔹 Need a last-minute slot? Use our Wait List (look to the left of the diary after choosing your appointment type)

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Physiotherapy

We are all Chartered Physiotherapists who can assess, diagnose, and treat your injury through a combination of methods that may include manual therapy; manipulation and/or exercise prescription. Education plays an important role in physiotherapy. The goal of physiotherapy is to return you to your optimal function and strength, while educating you about your injury. This allows you to independen... Read More

We are all Chartered Physiotherapists who can assess, diagnose, and treat your injury through a combination of methods that may include manual therapy; manipulation and/or exercise prescription. Education plays an important role in physiotherapy. The goal of physiotherapy is to return you to your optimal function and strength, while educating you about your injury. This allows you to independently maintain a healthy body without the constant supervision of a therapist.


Sports Massage Therapy

Soft Tissue & Sports Massage Therapy is a hands on treatment committed to restoring and maintaining optimal health and pain-free function of the body. Sports Massage is not limited to those who play sports. Potential benefits are relaxation, reduced fatigue, reduced muscle soreness and prevention of muscle injury.


Acupuncture

Quay Kinetics Physio is also able to offer Acupuncture as part of your holistic treatment. Your requirements will be assessed and discussed during your initial appointment. We offer Western Style acupuncture as well as dry needling and trigger point treatment. It is often included as an adjunct to the physiotherapist’s treatment session. Acupuncture can help to release tight muscles and neur... Read More

Quay Kinetics Physio is also able to offer Acupuncture as part of your holistic treatment. Your requirements will be assessed and discussed during your initial appointment.

We offer Western Style acupuncture as well as dry needling and trigger point treatment. It is often included as an adjunct to the physiotherapist’s treatment session. Acupuncture can help to release tight muscles and neural tension along with improving energy levels or altering mood and improving sleep. It can also be used for the treatment of headaches, low back pain and knee osteoarthritis.

Further information about the Acupuncture Association of Chartered Physiotherapists can be found on their website www.aacp.org.uk


Virtual / Online Physiotherapy

Virtual physiotherapy offers an alternative way to get support from a Physiotherapist without the need for face-to-face visits. Via a secure online video assessment, you can expect a rehab programme and exercises you can complete at home. You will undergo a thorough assessment, and be asked to perform movements and tests to allow us to formulate a diagnosis and plan for your care. A fantasti... Read More

Virtual physiotherapy offers an alternative way to get support from a Physiotherapist without the need for face-to-face visits.
Via a secure online video assessment, you can expect a rehab programme and exercises you can complete at home. You will undergo a thorough assessment, and be asked to perform movements and tests to allow us to formulate a diagnosis and plan for your care. A fantastic alternative to in-person sessions that has worked so well for those further afield or who cannot attend our clinic in person.


Vestibular Physiotherapy & Dizziness Rehab

Vestibular physiotherapy is a specialist form of physiotherapy for people experiencing dizziness, vertigo, balance problems, unsteadiness, or motion sensitivity. Appointments focus on identifying the cause of your symptoms and providing a personalised rehabilitation plan to help you feel steadier, more confident, and in control of your daily life. This service is delivered by a clinician ... Read More

Vestibular physiotherapy is a specialist form of physiotherapy for people experiencing dizziness, vertigo, balance problems, unsteadiness, or motion sensitivity.

Appointments focus on identifying the cause of your symptoms and providing a personalised rehabilitation plan to help you feel steadier, more confident, and in control of your daily life.

This service is delivered by a clinician with specialist vestibular training and is suitable for people with both recent and long-standing symptoms.

If your dizziness is new, worsening, or accompanied by concerning symptoms such as severe headache, sudden weakness, changes in speech or vision, chest pain, or fainting, please seek urgent medical advice before booking physiotherapy.

Carmen is a Chartered Physiotherapist with broad experience treating musculoskeletal conditions across a wide range of patients, from active individuals and athletes to those managing persistent pain or returning to movement after injury or illness.

She takes a calm, thorough and individualised approach, focusing on understanding the whole picture and tailoring rehabilitation to each person’s goals, lifestyle and level of activity. Carmen enjoys working with more complex presentations and supports patients with spinal, joint and soft-tissue conditions, as well as balance problems and dizziness when appropriate.

Carmen holds a BSc (Hons) in Physiotherapy and an MSc in Sport & Exercise Medicine (Distinction). She is HCPC registered and a member of the Chartered Society of Physiotherapy. Her background includes NHS practice and experience supporting medical teams in both community and sporting environments.

In addition to her musculoskeletal work, Carmen has undertaken further training in vestibular rehabilitation, sports massage, and taping and strapping. She welcomes both new and returning physiotherapy patients.

Carmen is a Chartered Physiotherapist with broad experience treating musculoskeletal conditions a... Read More

Amy Gallagher is a qualified Chartered Physiotherapist having gained her Master of Science in Pre-Registration Physiotherapy from Sheffield Hallam University, where she graduated with Distinction. Her qualifications extend beyond traditional physiotherapy; Amy is notably skilled in deep tissue therapy and sports massage, underpinned by an Advanced Diploma in Sports Massage and further certifications in Dry Needling and Sports Taping.

Amy’s professional practice is characterised by a synthesis of rigorous physiotherapy principles and advanced massage techniques. This combination is particularly beneficial for patients requiring comprehensive management of musculoskeletal conditions, injury rehabilitation, chronic pain relief, or athletic performance enhancement. Her approach is deeply rooted in evidence-based methods, ensuring that each treatment is tailored to the individual’s specific health and wellness objectives.

With a diverse clinical background that includes working with athletes and military personnel, Amy is adept at addressing a broad spectrum of physical ailments. Her commitment to delivering personalised and professional care is paramount, with each patient’s treatment plan meticulously crafted to support their unique recovery journey.

Amy Gallagher’s role at Quay Kinetics Physio embodies the fusion of extensive physiotherapy knowledge and superior massage proficiency, offering patients a holistic pathway to recovery and improved physical health.

Amy Gallagher is a qualified Chartered Physiotherapist having gained her Master of Science in Pre... Read More

Senior Musculoskeletal Physiotherapist & Clinic Owner

Jennifer Searle is a senior musculoskeletal physiotherapist with over 20 years of clinical experience, known for her thoughtful, thorough, and evidence-based approach to care. She is the founder and lead clinician at Quay Kinetics Physio, where she works with people experiencing complex, persistent, or recurring musculoskeletal problems, as well as those looking to return confidently to sport, work, or everyday life.

Jennifer qualified with a BSc (Hons) in Physiotherapy from the University of Hertfordshire in 2005 and began her career within the NHS at the Royal Devon & Exeter Hospital. Since then, she has worked across a wide range of clinical settings in both the UK and Australia, gaining extensive experience in the assessment and management of musculoskeletal conditions across all ages, backgrounds, and activity levels.

Over the course of her career, Jennifer has developed a particular interest in spinal and nerve-related pain, persistent and fluctuating symptoms, and complex presentations that do not fit neatly into a single diagnosis. She is especially experienced in working with people who may have “tried physio before” but feel they never fully understood what was driving their symptoms or how to manage them long term.

How Jennifer Works

Jen’s approach is centred on clinical reasoning, pattern recognition, and long-term thinking, rather than quick fixes or rigid treatment protocols. Her assessments are detailed, collaborative, and individualised, with a strong emphasis on understanding the whole picture — including lifestyle, work demands, training load, stress, sleep, and previous injury history.

She focuses on:

  • Clear, thorough assessment and diagnosis

  • Identifying drivers of pain, not just treating symptoms

  • Load management and progressive, appropriate rehabilitation

  • Education and reassurance to build confidence and self-efficacy

Knowing when to intervene — and when not to over-treat

Jen believes that good physiotherapy should help people understand their bodies, feel reassured about what is safe, and make informed decisions about their recovery — both now and in the future.

Advanced Training & Specialist Experience

Jennifer also holds an MSc in Sport & Exercise Medicine (Sports Injury) from Manchester Metropolitan University, reflecting advanced postgraduate training in the assessment, diagnosis, and management of musculoskeletal and sports-related conditions. She is a Chartered Physiotherapist registered with the Health & Care Professions Council (HCPC) and is also qualified in acupuncture through the Acupuncture Association of Chartered Physiotherapists.

Since completing her MSc, Jennifer has continued to develop her expertise through further specialist training and was awarded Diplomate Membership of the Faculty of Sport and Exercise Medicine (UK) in 2021, recognising her advanced clinical knowledge, breadth of experience, and ongoing commitment to high-quality musculoskeletal care.

Alongside running her clinic, Jen spent four years working part-time as a Spinal Extended Scope Practitioner, collaborating closely with Exeter’s leading spinal surgeons. In this role, she assessed and managed patients with complex spinal and nerve-related conditions, supported non-surgical care pathways, and helped guide decisions around imaging, planning for surgery and onward referral where appropriate. This experience continues to strongly inform her clinical decision-making today.

For over 13 years, Jennifer has also worked within high-performance climbing environments, delivering physiotherapy services embedded within climbing centres (The Quay Climbing Centre and more recently at Boulder Exe). This has given her extensive experience managing complex, load-related and overuse injuries, and supporting long-term rehabilitation in individuals who place high physical demands on their bodies — experience that translates directly to both sporting and non-sporting patients alike.

Earlier in her career, Jennifer worked with British Basketball and was part of the multidisciplinary medical team at the London 2012 Olympic and Paralympic Games. While she values her experience in elite sport, she brings the same level of care, attention, and professionalism to every individual she works with, regardless of background or activity level.

Leadership & Mentorship

As clinic owner and lead clinician, Jen sets the clinical standards at Quay Kinetics Physio and is actively involved in mentoring and developing other physiotherapists within the team. She is passionate about delivering high-quality, ethical care and creating an environment where patients feel listened to, supported, and guided — not rushed.

Jennifer transitioned to full-time private practice in 2021 and now works exclusively within her clinic. She continues to engage in ongoing professional development to ensure her practice remains current, reflective, and grounded in the best available evidence.

Jennifer works with a limited number of patients each week to ensure a high level of clinical attention, continuity of care, and thoughtful progression.

Senior Musculoskeletal Physiotherapist & Clinic Owner Jennifer Searle is a senior musculoske... Read More

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The Quay Climbing Centre
Located at: The Quay Climbing Centre, Haven Road, Exeter
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